Nothing spends money without a human.
Approval gates on anything that buys, refunds, prices, or emails a customer.
02 / Agents · Pipelines · Dashboards
AI Automation
The work that only happens when a specific person is in — listings, tracking emails, stock updates, the Monday numbers — done by agents in seconds, on the systems you already own. With approval gates on anything that spends money, an audit trail on everything, and a kill switch that works.
Signs this is you
Three or more of these true?There’s work here worth doing.
- Nights spent on listings, tracking emails and stock updates
- Reports rebuilt by hand every Monday morning
- One person watching every queue, every day
- “We’d catch that if someone had time to look”
- Exceptions found by the customer before they are found by you
- Work that only happens when the person who does it is in
Operating principles
Fewer Systems.Fewer Hands.Increased Throughput.
You stay in control of the money, the customer and the off switch. Every process we automate ships with these rules — so the work speeds up without anything getting loose.
Every action is logged.
Timestamp, input, decision, output, cost. You can read what ran last night, line by line.
One owner, one kill switch.
A named owner and a single click to stop it. It fails closed, never open.
Agents escalate — they don’t guess.
Anything ambiguous goes to a person with the full context attached, not into the void.
You own all of it.
The prompts, the runbook, the connectors, the credentials. No black box, no lock-in.
You know what it costs to run.
Per order and per month, in dollars, before you commit to it.
The work
What weactually do.
Put agents on the order queue
An agent reads each order, validates it, routes it, and escalates the ones that need a person. The queue is empty by morning.
Build auto-listing pipelines
Photo in, restaged image and complete listing out — priced, described, fitment-tagged and live. New inventory stops waiting for a free weekend.
Watch for exceptions
Stock drift, stuck orders, ad spend running away, a vendor slipping. The system notices before the customer does and says so.
Make the reporting write itself
The Monday numbers, assembled and written up from the systems of record. Nobody rebuilds a spreadsheet to have the meeting.
Keep a human in the loop
Approval gates on anything that spends money or touches a customer, an owner on every automation, and a kill switch that works.
What you get
- Agent runbook with a full audit trail
- Automation pipelines, documented and handed over
- Live dashboard for everything the agents touch
- Kill switches and owner controls per automation
- Escalation rules — what a person still decides
- Training so your team can change the rules
Outcome
The overnight list, done by morning — with a log of everything the agents touched.
Also
Name the one thingthat isn’t working.
Orders keyed in twice. Inventory that never matches. A site that costs more than it makes. Tell us which one it is and we’ll tell you straight, on the first call, whether we can fix it.